Visitor Guidelines
Museum London promotes a safe, welcoming, positive, and inclusive environment where people are valued and respected. Staff, contractors, volunteers, and visitors are expected to be considerate, to respect people and their rights, and to show proper care and regard for Museum London property and the property of others.
Behaviour inconsistent with these expectations, with Museum policy, and any acts of violence, discrimination, or harassment will not be tolerated.
FAQ
Umbrellas, backpacks, and large personal items must be stored in our coat room or safely stowed inside our lockers, offered free of charge.
Enjoy a snack in the café or outdoors in our garden. No food or drinks are allowed in the galleries.
Small children and strollers are welcome. Diaper bags may be stored under the stroller or hung from the handles. For safety reasons, wagons or pull-behind buggies are not permitted. Baby slings and carriers are allowed, and caregivers are welcome to nurse anywhere in the Museum.
Flashless, handheld photography for personal, non-commercial use is welcome except where otherwise indicated. Selfie-sticks, tripods and other large equipment are not permitted.
Share your visit with us! Tag @MuseumLondon or use #MuseumLdn on social.
For information about photo shoots, email marketing@museumlondon.ca
Be Kind
- Respect our staff, volunteers, and the other people around you.
Be Safe
- Look but don’t touch the displays. Oils from your fingers and physical contact can damage art and artifacts.
- Take it slow—no running.
- Use a pencil if you’re sketching or making notes.
Be Thoughtful
- Look closely at the artworks and artifacts on display and enjoy the experience: What do you see? What do you think? What do you wonder?
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