Museum London will be re-opening on Thursday, February 25 with a reduced weekly schedule.  Masks are mandatory for all visitors above the age of twelve, we will not have timed ticketing, and we will ask for your name and e-mail for contact tracing. We also recommend using Health Canada’s COVID Alert app. Please feel free to phone us at 519-661-0333 or e-mail visitor services at ebainbridge@museumlondon.ca with any questions or concerns. The Museum, as always, is by donation.

You can still access all of our #MuseumLDN from Home online programming and activities by clicking HERE

New Schedule

Thursdays to Sundays

  • 11:00 am to 12:00 pm for senior citizens and those who are immunocompromised
  • 12:00 pm to 5:00 pm for general public

Exhibitions

The exhibition RESOLUTION: A Century of Photographic Art has been extended until May 16, 2021. For the Taking the Long View exhibition, the list of works is available digitally HERE instead of as a paper copy in the gallery.


Open

The Shop at Museum London remains open with the same hours that the Museum is open. The River Room restaurant is open: Tuesday, Wednesday from 4:00 pm to 8:00 pm; Thursday, Friday from 12:00 pm to 2:00 pm, 4:00 pm to 9:00 pm; Saturday from 4:00 pm to 9:00 pm; Sunday from 11:00 am to 3:00 pm, 4:00 pm to 8:00 pm

Closed

The Centre at the Forks, the Lawson Gallery (downstairs), and the Rhino Lounge are closed until further notice. 


What is the Museum doing to ensure visitor safety?

  • We have increased our cleaning schedule and are disinfecting high touch areas such as door handles, elevator buttons, railings, and seating throughout the day. Seating is spaced at least two metres apart.
  • There is a glass barrier between visitors and the front desk attendant as well as in The Shop.
  • Hand sanitizer stations are throughout the Museum.
  • Maximum capacity signs are posted at the elevator, coat room, and The Shop. Please wait your turn if a room is at capacity.  
  • Washrooms are open with a posted maximum capacity of either one or two people at a time.
  • The water fountain is turned off. Currently, no food or drink is available for purchase and no external food or drink is allowed to be brought into the Museum by visitors. 
  • Interactive and communal materials have been removed from exhibitions. 

COVID-19 Visitor Guidelines

  • If you feel unwell please stay home and contact a health care provider if exhibiting the following symptoms listed in this poster
  • You must wear a mask for the entirety of your visit. If you forget yours, complimentary disposable masks are available at the reception desk and The Shop.
  • Please leave large bags and backpacks at home as lockers are not available and the coat room has limited capacity.
  • Keep two metres apart from other visitors at all times.
  • Please follow the arrows on the floor for moving around the Museum. One way traffic flow in gallery spaces is indicated by directional floor arrows and physical distancing floor graphics.
  • There is only one person or family unit allowed on the staircase or in the elevator at any time.
  • Maximum of ten people in a social circle keeping distance of two metres apart at all times. If a family social circle of the maximum of ten people visit together, they are exempt from social distancing.  
  • Contactless payment is preferred and donations can be made with a credit card in The Shop. 


FAQ

Are all visitors required to wear a face mask? What are the exemptions?
Yes, masks are mandatory. Please see City of London mandatory mask bylaw below for exemptions.

Will Museum London be screening visitors before entering the gallery?
No, the front desk will not be screening visitors. A visitor self-screening poster is located at the Museum London entrance. 

Will I be turned away if I am exhibiting COVID-19 symptoms? 
Yes, front desk staff will alert Security and/or Management who will ask the individual to go immediately to be tested for COVID-19 at one of the London assessment centres

Will contact information obtained from contact tracing be shared with public health officials? How will Museum London respond if someone who has recently been in the Museum later tests positive for COVID-19?
Museum London will only share this information if requested by the Middlesex-London Health Unit, in order to assist with infection tracking, if needed. A public health official will contact you (if you have provided your contact info) if you were in the Museum at the same time with someone who later tested positive for COVID-19.

Will Museum London be booking private group tours? 
You can book virtual private tours HERE

What will happen to Culture Club, Adult Art Classes, Exhibition Programming, Film Screenings, and weekly tours? 
We will not be running these programs. Check our Museum London @ Home online programs HERE.   

What will happen to children’s programming like PA Day Camps, Imagination Station, and school field trips? 
We will not be running these programs. Watch for Museum London programs online in the coming months until we can begin to offer on-site activities again.

Can I rent the Museum out for events that meet the region’s health guidelines? 
Please contact Museum London Events Coordinator, Lisa McDougall limcdoug@museumlondon.ca, with your event rental request and for info regarding COVID-19 event regulations. All events are held in accordance with government and public health unit regulations.  


Limitation of Liability

Any indoor public space where people come together, like Museum London, produces a risk of exposure to the coronavirus (COVID-19). By being in a public space like Museum London you voluntarily assume all the risks related to infection exposure. 

During your visit to Museum London, please help to keep each other healthy by wearing a face mask, a City of London mandatory bylaw requirement*, as well as maintaining social distancing of two meters/six feet in any direction and following health and safety guidelines. 

*City of London mandatory mask bylaw requires face coverings in all indoor public spaces. Those exempt from wearing face coverings include children under the age of 12, people with a medical condition that inhibits their ability to wear a mask, people who cannot apply or remove a mask without help, and those with accommodations under the Ontario Human Rights Code or the Accessibility for Ontarians with a Disabilities Act.